London’s transit agency drops claim it has ‘no evidence’ of customer data theft after hack

Written by
Zack Whittaker
Published on
Sept. 10, 2024, 6:50 p.m.

The cyberattack hitting Transport for London (TfL), the government body that runs the U.K. capital’s transit system, is now dragging into its second week . Although the transit system remains operational and unaffected by the cyber incident, some TfL online and digital customer services remain offline.

In a brief update on its cyber incident page , TfL said it continues to deal with an “ongoing” incident. The update removed a line that previously said, “there is no evidence that any customer data has been compromised,” and replaced with, “the security of our systems and customer data is very important to us.”

TechCrunch asked TfL on Friday if the organization has the technical means, such as logs, to determine what, if any, customer or employee data was exfiltrated from its systems. A spokesperson declined to answer at the time, and had no immediate comment about the update when contacted by TechCrunch on Tuesday.

Weekly newsletter
No spam. Just the latest releases and tips, interesting articles, and exclusive interviews in your inbox every week.
Read about our privacy policy .
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.